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                                                                                                                                                                      Why Customers


                                                                                                                                                                   Keep Coming Back




                                                                                                                                                                                 The Reliable,
                                                                                                                                                                       Repeatable Flavor Experience




                                                                                                                                                                       What enables one coffee and tea shop or brand to
                                                                                                                                                                   surge ahead of the others, gaining market share and hold-
                                                                                                                                                                   ing it over time? Among the many possible answers to this
                                                                                                                                                                   question, one is surely at the top of every list: the unique-
                                                                                                                                                                   ness of the flavor experience. Also, consistency. Custom-
                                                                                                                                                                   ers keep coming back because they know they will expe-
                                                                                                                                                                   rience the same savory mix of flavors, the same muddled
                                                                                                                                                                   orange or lime accents, or the same feathery foam topper
                                                                                                                                                                   with a texture they can find nowhere else.
                                                                                                                                                                       In a crowded field where some coffee and tea chains
                                                                                                                                                                   are producing dozens of new recipes per year, it’s chal-
                                                                                                                                                                   lenging to discover unique flavor profiles. It’s harder still
                                                                                                                                                                   to reproduce them consistently at the front of house under
                                                                                                                                                                   time pressure and with distractions.
                                                                                                                                                                             ®
                                                                                                                                                                       Vitamix  is the answer to these challenges. It’s the
                                                                                                                                                                   world-renowned brand of blenders found behind the
                                                                                                                                                                   counter at leading chains and distinguished independent
                                                                                                                                                                   shops in China, Thailand, Singapore, Taiwan, South Korea,
                                                                                                                                                                   and other Asian countries.
                                                                                                                                                                       But it’s not just the robust machines, known and loved
                                                                                                                                                                   for their precision and high power. It’s the expertise of the
                                                                                                                                                                   people behind the brand that enables Vitamix users to take
                                                                                                                                                                   big strides forward in terms of flavor and texture.


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