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c People

Benny Wong, Hongkong

I feel that as a professional barista, the most
4th place on 2016 World Brewers Cup, 2nd prize of Asia
Barista Championship important thing to focus on for this career is caring
about your customer. A barista needs to be able to
give the customer the best experience that they
can; a good cup of coffee, delicious food, a high
standard of customer service. I treat my career as
a barista like how one would if they ran a fine din-
ing restaurant. It’s about delivering a service, a full
package of what specialty coffee is about, to the
best of our ability to the customer.My family, es-
pecially my mother, loves coffee a lot. They are
proud at the fact that I am a barista. They often
watch my competitions and praise about my per-
formance to my friends . My friends act a similar
way. They tell their family and friends to come find
me at Cupping Room where they can enjoy a cup
of coffee tailored especially to them. Those custom-
ers who come more often soon become friends -
starting with the hellos and how are you to sharing
about how their day is and their opinion on coffee.
Whenever I compete, I would invite them to my
rehearsals and ask them for feedback. Those friends
have supported me throughout my coffee career.

Jeffry Pan, China
I believe, being a barista makes me happy
everyday! When I am standing behind the bar, I Champion of 2017 WBC China Trials
am open to share my knowledge with other people
and I feel I achieved something! Barista is a job for
people who like to think. Also a barista carries the
responsibility to help spreading coffee culture,
since the barista is the first person responsible for
presenting a nice cup of coffee to a customer. My
parents are super proud of me becoming the best
barista in china, after I won 2017 WBC China Tri-
als, it was a big step in my career and my parents
know this. They know how hard I worked and what
I have given to where I am standing now. At first,
my friends thought being a barista is very cool
because they could get as many free coffee as they
want. But then, they started to take serious interest
in this career: they think being a barista is not as
easy as customers might think by just making and
selling coffee, each step is crucial, if you mess up
once, bad result will come out immediately. So they
can see that each cup of coffee doesn’t just come
out randomly, it includes every barista’s hard work.

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