Page 77 - #63 eng 电子版
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like this, it is not surprising that drinking   mix plays a huge role in creating an atmo-
                             coffee will become the country’s habit. Most   sphere for social interaction.
                             of the time, people just need caffeine to boost
                             their energy and sugar to relieve the stress.   Coffee Mix Market
                             Then a cup of 100 won ($ 0.1) coffee mix turns
                             out to be the best choice. Therefore while the   So far the market of instant coffee in
                             streets of South Korea are lined with endless   South Korea has been dominated by Dong-
                             rows of cafes and coffee drinking establish-  suh Foods’ Maxim brand. Korea’s annual
                             ments, the number of people who drink   demand for the coffee mix is estimated at
                             instant coffee in Korea is still the biggest.  1.2 trillion won ($1 billion), or more than
                                                                   a third  of  the coffee market.  Coffee mix
                                What Coffee Mix Means to           business is attractive also because it shows
                                          Koreans                  high operating profit to sales ratios of near-
                                                                   ly 20%, when other items rarely see oper-
                                 “Our culture is unique because any-  ating profits of more than 5% of revenue.
                             where you go – the gas station, workplace,   Dongsuh had long maintained a mar-
                             convenience  stores – there’s  always going   ket share of over 80% in the coffee mix
                             to be a hot water dispenser and coffee mix,”   business, with Nestle Korea taking up
                             said a staff member from Dongsuh Food. “In   around 15%, until Namyang entered the
                             the US, coffee makers are everywhere but   market in 2010. Aggressive marketing by
                             in South Korea, coffee mixes can be found   Namyang pushed down Nestle’s share to
                             everywhere. This has to do with how easily   under 6%. Its market share as of the end
                             you can find the coffee mix, and also how   of April 2017 was 5.5%. Dongsuh’s market
                             easy it is just to make one at work or any-  share shrank to 72.2% as Namyang reached
                             where else.” Yes, coffee-mixes are every-  19.2% as of the end of April at E-mart,
                             where in Korean life. The idea of coffee mix   Korea’s largest discount store chain. At
                             is to let people enjoy coffee anytime and   Homeplus, the shares for Namyang and
                             anywhere. The tiny packet which filled with   Dongsuh were 20.5% and 75.5%, respec-
                             coffee, creamer and sugar has been beloved   tively. Which shows a fierce competition
                             by the population because of its unique   for market shares and love as well as
                             taste, flavor and cheap price. So anyone can   wallets of customers.
                             enjoy this at home or social places. While   To satisfy each and everyone and to
                             most of citizens enjoy to sip a cup of espres-  win more consumers, brands mainly have
                             so at a coffee shop just twice or three times   4 product lines: the original  mix,  skim
                             a week, coffee mix is a crucial part of their   milk product, low calorie product and the
                             day: at home or in an office - people can   premium fresh roast bean product. The
                             enjoy it anywhere. In restaurants coffee mix   prices  of  the  products  are  various  from
                             is usually offered for free at the end of your   line to line. Normally it is from 120 won
                             meal or when leaving a restaurant.    ($ 0.1) to 350 won ($ 0.3) for each stick.
                                 Coffee mix is more than a drink, it has   Target markets of the 4 product lines are
                             a specific social role. It is a medium, that   different: targeting of the original mix is
                             connects people via conversation while   30-60-year-old male office workers, audi-
                             drinking hot cup of the mix. It’s also a part   ence of skim milk & low-calorie product
                             of people’s working culture. The reason why   is 30 to 50 years old female customers,
                             office workers grab a cup of coffee mix in   who care about health but still looking for
                             the second half of their day is not only for   the original taste of coffee-mix, and last
                             a caffeine boost, they want to enjoy a break   but not least, premium line’s consumers
                             from crazy busy schedule, when they just   are young generation and middle class
                             sit together and chat with the coffee cup in   representatives, who seek convenience
                             hand. Whether having it with business part-  and taste of freshly-brewed coffee.
                             ners, coworkers, friends or family, coffee


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