Page 23 - #59 English
P. 23

Create customized music environment to improve the consumers’ experiences.
















                                                                                   Hearing and Roasting


                                                                                       There is  one  impor-
               Avoid using loud music. You should try some construction materials with   tant situation when hear-
           good noise cancellation. You should put some soft music to let people stay and   ing is crucially important
           enjoy their coffee easily.   If your shop is more like a take-out place, music with   for coffee and that is roast-
                                                                                   ing.  The  whole  process
                1
                                                                                   and timing are calculated
             2               fast rhythm will be much more suitable.               and second burst. To the
                                                                                   and controlled by the first
                                                                                   roasters, nothing is more
                                 If you want people to stay in your shop, you can
                                                                                   important than focusing
                             try some jazz, classical and folk music. Having  appro-
                                                                                   on the sound of the cof-
                             priate music is the key for a café to communicate with
                                                                                   fee bean bursting. (Be-
                             its customers.
             3               beans’ origin country, the experiment proved to be very   sides that, you also need to
                                                                                   watch colors and smell, but
                                 Some cafes tried to play some regional music from
                                                                                   the sound is the key).
                             successful and it increased their sales. Why not try it?
                                 Besides changing your background music, there are
                             other loud sounds in a coffee shop. For example, you can
                             remind customers to lower their voices and also handle
                             their cups and plates quietly.
               5             when the coffee liquid slowly drips down from the filter,
                                 One of the charming facts about the drip coffee is that

                             the sound of it makes you want to try the coffee even before
                             you have that cup in your hands.




                                                            25
   18   19   20   21   22   23   24   25   26   27   28