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C   Story / Louise Reynolds . Illustration / Zitao


















                                                                                                                                                     Good






                                                                                                                                         Corporate





                                                                                                                        Citizens Can Win

















                                                                                                                                T        here’s a lot a business owner has   ly involves an organization making a positive


                                                                                                                                         to think about. From developing
                                                                                                                                                                     contribution towards improving the environ-
                                                                                                                                         a product range and branding,
                                                                                                                                                                     part of its core business.
                                                                                                                                         finding a way to stand out from   ment and/or helping the community that is not
                                                                                                                                the crowd, marketing, and social media to re-  According to Associate Professor Magda
                                                                                                                                cruiting and training employees; it’s enough to   Donia of  the University of  Ottawa, Canada,
                                                                                                                                make your head spin.                 some definitions of CSR also include some form
                                                                                                                                    With people around the world becoming   of moral judgement about the need to give or
                                                                                                                                increasingly concerned about the environmen-  contribute that is selfless; the business does not
                                                                                                                                tal and social impacts of industry, people   expect anything in return.
                                                                                                                                running a business, including coffee and tea   In the coffee industry, there are examples
                                                                                                                                shop owners, also need to think about what   of CSR at the global level, such as the Fair Trade
                                                                                                                                type of corporate citizens they will be. That   movement, and at community level, where, for
                                                                                                                                means giving thought to Corporate Social Re-  example, some small coffee shops promote the
                                                                                                                                sponsibility (CSR).                  use of ‘keep cups’ to reduce the number of
                                                                                                                                    While definitions of CSR vary, it typical-  single-use cups ending up in landfill.





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