Page 30 - #56 English

Coffee & Five Senses
Application of Human Factor Study
in Coffee Shop Design
① tas to greet customers and enjoy natural
② light). Counter design should minimize
③ If your main business is coffee, coffee
By Allen Chen
Intro: the designer’s works include Dalian Box COFFEE,
Dalian Uniloft Hostel, Dalian O2OCOFFEE, Xuzhou Quando
Coffee, Taiyuan Coffee Truth, Panjin Red Rabbit Coffee etc.
30
When it comes to coffee house de-
sign, it’s worth further pursuing how ergo-
nomics/human factor study can best serve
customers’ touch. Things such as height of
the bar counter, space layout and equip-
ment display will all be part of customers’
experience. Therefore, we have invited
people who are highly experienced in the
subject to share their knowledge.
Coffee house design, regardless of it’s
style, should put people in first place be-
cause baristas and customers are who would
operate in it and use it. Designers’ attention
needs to be paid to use friendly functions as
well as decorative style.
Floor Plan and Furniture & Equip-
ment Display
① There are two major spaces in a
coffee shop: service counter and seating.
Usually, the counter would be located
close to the main entrance (easy for baris-
walking distances for the baristas.
machines should be placed as close to the
entrance as possible.
If desserts are your main product, the des-
serts should be displayed close to the entrance.
② There are two main types of coun-
ters for a modern coffee shop: one in the
center and one close to the back wall.
Keep the service area more than 1m
wide (at least 800mm) for smooth move-
ment and traffic flow. Usually furniture
is placed around the counter based on the
layout.
Normally, the height of a service coun-
ter is 850mm(-+50mm) , and width is
800mm(no less than 600mm).
③ Talking about doors and aisles,
what matters the most is the minimal
width of it, due to connect arias.
A door in a coffee shop should be no less
than 700mm wide, considering human body
size in movement, which is the combination
of 550mm wide single stream of people and
0-150mm body swing.
Height and width of handrail and steps
must be kept consistent in their height and
width to achieve the best functionality. How
to determine them often is directly based on
anthropometry.