Page 49 - #57 English
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Getting physical:
practical barista knowledge
One more way of entering the in-
dustry and becoming a barista is getting a
job in a coffee shop, where you will also gain
practical knowledge and some salary as a bonus.
Unfortunately, now less and less coffee shops hire
inexperienced baristas, so they need to have basic cof-
fee knowledge, understand café operations and have related
working experience. On the other hand, big café chains have
lower requirements and can provide a newcomer a great training.
Big brand’s training approximately takes about one month
(depending on student’s learning time and store operations, of course)
and includes next steps:
Orientation Welcoming of a new Practice Let’s take Starbucks as an ex-
barista and introducing him/her to the ample – learning theory and practicing
whole coffee shop team. Being a barista time for Starbucks newcomers is only
requires you to be independent but at the same time a 1 month, which includes several modules to introduce
team player, so it is important to make newcomers feel a person to coffee step by step; the training is provided
like a part of the team so they feel much more comfort- one-on-one with a highly experienced and certified by
able in a new company. the company trainer-barista. After each step of training,
this barista will give a feedback according to newcomer’s
results in theory and practice. Training includes:
Ground Rule Almost every coffee
shop has its own basic operating stan-
dards and drinks recipes, and every
each of them sets their own style and pace of work.
Even though coffee shops usually give costumers a very Basic knowledge (coffee history, production
personal experience, but they are more focused on areas, processing types, flavor description etc.);
sustainability of their service and coffee brand quality.
That is why, no matter if a new barista has a related work Espresso machine know-how, it includes a
experience, big chain companies will still train him/her manual on how to daily maintain and operate the ma-
according to the company’s standards chine and how to make a good espresso or any other
drink from a menu.
Service training Barista is a service In addition to coffee-based drinks, the
sector job; every day they contact with barista will also learn to make other types of
all kinds of people and guests, that is drinks, e.g. ice drinks.
why being a barista in any coffee shop
will do a great job and prepare you for being great at Most coffee shops now offer filter coffee so it is
your job, it is just a matter of time and practice. also important for a barista to know how to use differ-
ent coffee equipment and brew differently.
The most important part of training is how
Selling skills In most of the coffee
shops (especially in chains) barista also to keep a bar clean, the barista has to know how
takes care of selling a coffee to a cus- to maintain a bar clean and pay high attention
tomer, therefore except for knowing how to make a cup to hygene.
of coffee, baristas should gain basic selling and marketing
knowledge to be able to sell it.
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