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 The   Vlad, 20, ABC Coffee Roasters

 regulations   At the time COVID-19 struck, I had been with my com-  Tanya, 25, Cooperative Cherniy

 announced   pany for a year almost. We’ve had a delay in wages a few times,   The uncertainty of the whole situation made me feel
 but it was all pretty much fine. I have never taken a vacation,
 'non-working   and I was eager to go to work no matter what. The management   anxious. I was scared, scared because of the possible financial
 kept sending us new working schedules, and we’d go to the
           loss, scared of my co-workers getting ill because it would ruin
 days with   coffee shop and work a whole shift properly, making drinks   the barely articulated working environment. I don’t know what
 to go and selling them through the small window in the wall.
           we would do if a member of our team got COVID-19, really. At
 secured   When it has finally come to getting paid, it turned out the   the same time, it was cool to deliver coffee packages around   Olya, 26, Camera Obscura Coffee
 management decided to scale down our hourly wage drasti-
 paycheck.'  cally (from $3 per hour to just $1) and didn’t warn us before-  empty Moscow. Empty streets, empty subway. At first, it was   I have always been happy with my choice of a work-
           hard to wear a mask and gloves all the time. It felt like an asth-
 hand.  What I got in cash wasn’t enough to pay rent, so I had
 to go back to my hometown until the lockdown was over.   ma attack, like I would pass out every now and then. Two weeks   place, but the lockdown here in Moscow just proved me
 When I told the CEO I wanted to quit and have my paid-va-  later I became accustomed to all the protective equipment, and   right one more time. Since the beginning of the pandemic,
 cation-leave money as well, he just said “NO!” and cut all the   now it’s the most natural thing.  our management team and our CEO were all candid,
 conversations off.   At the beginning of the pandemic, I also got a feeling   straightforward and supportive with us.
           that maybe this whole situation would make us a better    At the beginning of April, they told the team all of
           society. That the government and the corporations and the   us would still get a paycheck — 60% of our average salary
 Vlad      residents would all team up, and this feeling of unity and   because that’s the most our company could do for us at the
           mutual support would last long after the COVID-19 is over.   time being. However, the CEO stated that if any of us had
           Unfortunately, at the end of the lockdown, we were counting   a financial emergency, we could always ask for help direct-
           small businesses closed forever, and people who never   ly, and the problem would be solved. So I really didn’t
 BARISTA SAYS
           learned how to wear a mask. I was also really scared that   worry about the money during the pandemic.
           people around me wouldn’t be able to endure it anymore,   We haven’t closed the coffee shops, but couldn’t sell
           and I’d give in to the panic. At some point, I decided to   beverages directly to our guests due to the local restrictions.
           double the intake of the antidepressants myself, and it helped   So we’ve started working with local delivery services. It
           me to make it through. After the lockdown, I went to my   was a nightmare at first. I couldn’t stop worrying about the
           therapist to fix the medication properly.
                                                         taste of the product when it finally gets delivered. You
                                                         make a drink, and you pack that drink, the delivery person
                                                         gets it to the client — and that whole process takes at least
             Tanya                                       10 or 15 minutes, and the coffee gets cold and meh. But
                                                         the customers were happy to support their local coffee
                                                         shop and get a sense of communication, so we kept on
                                                         packing and delivering. We’ve started writing cute and
                                                         uplifting notes on the packages too. And it all felt like a
                                                         very supportive community.



                                                           Olya



















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